Terms of use for our services.
These General Terms and Conditions govern the use of all services, products and features offered by Vizera.ai via the website www.vizera.ai, the associated web platform and all related services.
Vizera.ai is a brand and product of AI & Co GmbH. The sole contracting party is AI & Co GmbH (hereinafter "Provider", "we", "us").
They apply to all users ("Customers", "you"), regardless of location.
These GTC supplement our Privacy Policy and together form the basis of the contractual relationship between you and AI & Co GmbH.
A contract is formed when:
By completing registration, you accept these GTC.
After successful payment, you will receive a confirmation by email.
The scope of services depends on the chosen subscription plan (e.g. Free, Basic, Pro, Team, Enterprise).
All details on features, generative models, editing tools, image quotas and service levels can be found in the current service description on our website.
Vizera is an AI-powered platform for architecture and interior visualization. The services include in particular:
We reserve the right to further develop, replace or substitute individual features, provided this does not substantially impair usability.
You retain all rights to all content you upload to the platform at all times — including sketches, CAD plans, 3D models, photos and other documents.
The Provider makes no claims to your intellectual property.
All visualizations, images, animations or videos generated from your inputs belong to you.
You receive an unrestricted, worldwide and fully commercially usable right to use, publish, sell or reproduce this content — without any time or content restrictions.
Note on copyright:
Your uploaded architectural data, project documents, competition ideas or client data are not used for public or third-party AI model training.
All rights to the underlying technology — including software, workflows and integrations developed by Vizera — remain with the Provider.
The external AI models (including Google Imagen 4, Banana Nano, Banana Nano Pro, Flux Krea, Flux Kontext Pro, Flux Pro 2.0) are subject to the terms of use of the respective technology partners (Google, BFL Labs). Vizera ensures that their terms are compatible with your commercial use of generated content.
From 2 August 2026, the EU AI Act (Regulation (EU) 2024/1689) imposes transparency obligations for AI-generated content:
Vizera's obligations (Provider):
Customer obligations (Deployer):
Further details can be found in our Privacy Policy (Section 4.3) and in the document "AI, Data & Law — What applies to you as a Vizera customer".
Subscriptions are billed monthly or annually in advance.
Payment processing: Processing is handled by the payment service provider Stripe. Star&Cross Ltd., located at 23 New Industrial Road, Singapore 536209, acts as the Merchant of Record (payment recipient). Star&Cross Ltd. is an independent company and not a Swiss company. The beneficial owner of both companies (AI & Co GmbH and Star&Cross Ltd.) is Pascale Tschaler. There is no corporate connection between the companies. Payment receipts and invoices are issued in the name of Star&Cross Ltd.
Star&Cross Ltd., as Merchant of Record, is an independent controller for payment processing. The data transfer to Star&Cross Ltd. is secured by a Controller-to-Controller agreement and Standard Contractual Clauses (SCCs, Module 1). Your contractual partner for all Vizera AI services remains exclusively AI & Co GmbH (Switzerland). Star&Cross Ltd. is solely responsible for payment processing.
Further information on data processing in connection with payment processing can be found in our Privacy Policy (Section 5.2).
Prices are in CHF and include applicable taxes, unless otherwise stated.
In case of non-payment or late payment, we may pause or block access to the platform.
Subscriptions run indefinitely and renew automatically for the respective billing period.
Cancellation is possible at any time and takes effect at the end of the current billing period.
Cancellations can be made via the user account or by email to info@vizera.ai.
No refunds are issued for already billed periods, except in cases of statutory warranty or obvious system errors.
The user agrees to:
In case of violations, we reserve the right to immediately block the account and take legal action.
The liability of Vizera and AI & Co GmbH is governed by Swiss law (CO Art. 97 ff.).
We are only liable for damages caused by intent or gross negligence. To the extent permitted by law, liability for slight negligence is excluded (Art. 100 CO).
To the extent permitted by law, the liability of AI & Co GmbH is in any case limited to the amount the customer has paid to Vizera in the 12 months prior to the event giving rise to the damage.
Excluded types of damage (to the extent permitted by law):
The following types of damage are excluded from liability, regardless of the basis of liability:
Since AI-generated content is probabilistic and model-dependent, we accept no liability for:
AI-generated visualizations are tools to support the design process and do not replace professional architectural planning, structural calculations or building code reviews. Responsibility for decisions based on AI outputs lies with the customer.
Our platform uses several external models from various providers. Their own terms of use apply in addition.
The Provider is not liable for service disruptions due to force majeure — in particular failures of external infrastructure (Google Cloud, API providers), cyber attacks, natural events or government orders.
The handling of personal and project-related data is governed by our Privacy Policy and in accordance with the Swiss Data Protection Act (nDSG/nFADP) and — where applicable — the GDPR.
We reserve the right to modify these GTC.
We will notify you of material changes at least 30 days in advance by email or via your user account.
If you do not object to the changes within this period, they are deemed accepted.
We strive for very high platform availability (target: in line with Google Cloud uptime).
Brief interruptions for maintenance or version updates are possible and will be announced in advance where possible.
Swiss law applies exclusively.
The place of jurisdiction is — unless mandatory law prescribes otherwise — the registered office of AI & Co GmbH in Baar, Switzerland.
For EU consumers, the jurisdiction at the consumer's place of residence may be mandatory (Art. 18 Brussels Ia Regulation). These GTC are primarily aimed at business customers (B2B).
Should any provision of these GTC be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the economic purpose of the invalid provision.
We only use your name, logo or project descriptions with your explicit consent — for example on our website, in case studies or in social media posts.
We obtain your written permission before every publication.
You can revoke your consent at any time by email to info@vizera.ai. We will remove the reference within 30 days.
For customers who require a Data Processing Agreement pursuant to Art. 28 GDPR or Art. 9 nDSG, Vizera provides a DPA with Swiss Addendum.
Please direct enquiries to: info@vizera.ai
As of: February 2026. These GTC were prepared on the basis of the Swiss Code of Obligations (CO), the nDSG/nFADP, the EU GDPR and the EU AI Act (Regulation (EU) 2024/1689).